Wish Group is Employee Certified as a Great Place to Work®

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Great Place to Work®

Toronto, ON – February 6, 2017 – Wish Group, one of Canada’s fastest growing premier business solutions providers, was nominated by employees and certified as a Great Place to Work® through the national awards program.

“We have worked hard to build a team at Wish Group that thrives on transparency and growth,” says Frank Cianciulli, Chairman and CEO of Wish Group. “As a collection of diverse companies, it is the entrepreneurial spirit of the employees that keeps Wish Group performing better year over year.”

Wish Group attributes its success to a strong workplace culture that fosters growth and entrepreneurship. The Great Place to Work® Certification Program is the official standard demonstrating the highest level of workplace culture. The program ranks companies based on employee feedback, and the only way to become certified is if employees provide positive feedback. The evaluation process also includes an assessment of the organization and perspectives from the leadership team.

“The dedication and enthusiasm of Wish Group employees continues to build on the culture Frank started,” says Ezio D’Onofrio, President and Chief Operating Officer of Wish Group. “A workplace is only as strong as its active members, and Wish Group is filled with employees who create a better workplace culture every day.”

Wish Group is on the path to success and continues to build their award winning workplace culture through day-to-day practices and innovative group events like Kickoff. Kickoff is an annual company event focused on building workplace connections and culture.

About Wish Group:

Wish Group is a collection of companies anchored by entrepreneurial passion, run by hard work and growing because of integrity. We continue to focus on becoming the premier business solutions provider in Canada by providing diversified services to Canadian clients across industries. We strongly believe our people are the single greatest resource to success. When you combine great ideas with great people, you have an unstoppable force. The energy of our ambitious team combined with proven leadership excellence creates a cohesive organization that focuses on providing exceptional service to our business clientele. Wish Group has established itself as one of the premier providers of recruitment solutions in Canada by bringing together fresh ideas and unique experiences to build valuable strategic partnerships with both clients and candidates.

For more information about Wish Group contact:

Jessica Orchard
Digital Marketing Manager, Wish Group

For more information about Great Place to Work® contact:

Great Place to Work®

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How Company Culture Creates Big Success

By | Wish Group, Entrepreneurial | No Comments

How Company Culture Creates Big Success

We can talk about the importance of company culture and the type of culture you want to build into your business, but the only way to establish and build your company culture is to work on it.

That’s a big reason for our annual Kick Off meeting. Wish Group gets together as a whole company, we talk about what happened in the previous year, we celebrate accomplishments, we talk through what we’re working towards in the New Year, and we spend time connecting with each other. Kick Off is about building connections and building the culture of Wish Group together.

Kickoff 2017

Leadership is about leading by example, and serving others by bringing the best out of them. As a leader, my focus is on finding the right people who will excel in the Wish Group culture, providing them with avenues to grow within the company, and empowering them to be part of the culture. I am not the type of leader who needs to be seen daily to drive results; my company is filled with people who are self-motivated and strive to be better than they were last quarter.

“Good people are not just crucial to a business, they are the business! Finding them, managing them, inspiring them and then holding on to them is one of the most important challenges a business leader faces.” – Richard Branson

One of the keys to Wish Group consistently appearing on the Profit 500 list and winning other company awards is the way my people build and drive each other. I work each day to grow the company and connect with people who will benefit from Wish Group, and it is the people I have working in the business who help keep the day-to-day momentum going. Kick Off and Summer Reunion are the two big events at Wish Group where I work to motivate the whole team, reinforce the vision I have for the company, discuss what’s been working or hasn’t been working, open the floor for direct feedback, and recognize all of the individuals who make this team what it is. I find these events are just as motivating for me as they are for my team!

If you’re a business leader, and you’re not connecting with the people in your organization regularly, you’re not going to see big success.

My experience at Darome Teleconferencing, before it was bought by Bell, is what inspired me to start my own business, and what continues to drive me to build the company culture at Wish Group.

Company culture is not something that happens organically, it requires hiring the right people who will fit in with your culture, managing people in a way that motivates them as individuals and a collective, inspiring them to want more for themselves and their colleagues, and holding on to people who not only fit your culture but embrace it and work to build onto it.

At Kick Off this year, Wish Group celebrated employees who have been with the company anywhere from 6-10 years! I am so proud to have these people as part of the team. While I understand and support employees who leave for other opportunities, I continue to work towards building a company culture that makes my employees excited to get up on Monday mornings, encourages them to learn and do more, and is open to feedback from employees who are living the culture.

Frank quote for Monday Mornings

I believe that you get what you work for, and Wish Group supports each employee to grow as much as possible. It is those employees who take the opportunities for growth that continue to work with us and some even develop their own business to grow within Wish Group.

We have a unique environment here with amazing people. You can build your company culture into a thriving environment as well, but it takes hard work and constant improvements!

As the leader of Wish Group, I am visible, but I’m not the star of the show. At Kick Off I sat at the front of the room to take notes and ask questions. I learned from my people because they are the ones I hired to be the best in their area of expertise. We learn from each other, we learn from our successes, and we learn from things that haven’t gone as planned.

Building a company culture based on transparent growth and a learning environment fosters more creativity, more opportunity for employees to take control of their own destiny, more growth and more happiness.

What are some of the ways you work to build company culture? Share them in a comment below.


Burning Out at the Beginning

By | Wish Group, Entrepreneurial | One Comment

As I covered in a previous blog series, your mindset is your money maker. Without a growth mindset that is always on and aligned, you will be limiting your success.

Another important part of your mindset is making space for recharging physically, mentally and spiritually. Here we are, working into the second week of the New Year, but if you had a busy holiday season, you might be rushing full-speed into a burnout.

Your business is demanding more and more energy as you work to get 2017 off to a great start. So how can you de-stress quickly without taking time off work?

Here are 5 Simple De-Stress Hacks to Prevent Burnout:

1) Micro Break

I know, I know. We just got back from the holiday break, but if your “holidays” were anything like mine, you were rushing around to get to parties, scheduling time with all of your friends and family members to squeeze in a visit with everyone, and hosting big dinners. You managed to survive the first week back to work, but I bet your energy level is low and your brain might even be starting to feel a little foggy.

You’ll need to know yourself to make the most of your micro break, so pick a solution that will work for you. If you’re more of an introvert, plan a walk through nature, a spa experience like a facial, pedicure or massage. If you’re more of an extrovert, have a pub night out with one person so that you only have to focus on one conversation, but you get the full experience of a busy atmosphere. A micro break could also be scheduling time for you to be creative, like colouring in an adult colouring book, painting, sculpting, etc. Getting creative engages your brain in a new way and can lead you to breakthroughs rather than burnouts.

2) Disconnect

Even with a micro break, you should consider a full disconnect. We are constantly distracted with our devices because they keep us too connected to our business and the outside world, and we’re distracted from our own minds. Your mind is where your power comes from! If you’re overloading yourself and your mind is starting to feel foggy, you’re setting yourself up for wasted time, missed opportunities, and burnout.

3) Sleep

It is so important to get the amount of sleep that your mind and body needs. We are all different, some people only need four hours of sleep to feel fully refreshed, and others need closer to eight or nine hours to feel like their best selves. Either way, make sure you’re not skipping sleep to “power through” the start of the New Year, because the only thing you are powering yourself up for is a total burnout. You may feel like a super hero with your goals planned out and an action plan already in the works, but your money maker (aka your mind) needs you to be asleep to rest and regenerate.

4) Time With Loved Ones

Again, I know we just got back from the holiday break, which was most likely filled with time spent with your loved ones. This time, I mean select a small amount of your loved ones that you need to reconnect with. Our relationships keep us grounded, loved, and secure enough to dream bigger. If you have a significant other, you probably spend a lot of time together, but how much of that is true quality time? Plan a special date just for the two of you and disconnect from your devices so that you give your undivided attention. You’ll be surprised how refreshed and inspired you can be from taking an interest in building your closest relationships.

5) Me Time

Even if you’re more of an extrovert and you love being around people, there is a part of you that needs to be alone to recharge. Me time can be part of your micro break, or a separate occasion. Our time is constantly being taken up with meetings, handling projects, planning new ventures, and more. When is the last time you had a moment to yourself? My biggest tip for finding me time is to schedule it in your calendar and consider it a very important meeting. During your me time you could disconnect and go for a walk, go to the gym for a workout, read a book, pursue a new or old hobby, write in a journal or do any other activity that you enjoy.

Do you use any of these hacks already? What are some other ways you de-stress? Share them below in a comment so we can all find new ideas.
Let’s de-stress so that we can push forward with strength.


5 Quick Tricks to Make You More Productive in 2017

By | Wish Group, Entrepreneurial | One Comment

5 Quick Tricks to Make You More Productive in 2017

The first day back from any holiday can be the hardest.

We all have days when we don’t want to get out of bed, and the first day back to work after the Christmas Holidays can be tough to jump into!
If you’re lucky, your New Year’s resolutions have you revved up and ready to tackle 2017. If you’re not feeling as energized as you were hoping, I’ve got some simple hacks for you to trick your mind into being more productive.

1) Accomplish One Quick Task

Making your bed is the first and easiest task to complete; this one is a no-brainer. Once you start your day, complete one quick task that is on your to-do list. Ideally this will not involve emails, and it will be something that you can complete in about an hour. Accomplishing one quick task sets you up for success and gets you feeling more motivated to continue working.

2) Disconnect from Distractions

We all have necessary things that actually distract us from being productive. For some people this is emails, or the noise of their cell phone, or people chatting in the office. Discover the things around you that are causing distractions and find ways to disconnect from them. If your emails are a distraction, turn off the desktop notifications and set up certain times throughout the day that you will check/respond to emails. If your phone is distracting you, put it on do not disturb mode or silent and even consider putting it in your desk drawer. If people chatting in the office is distracting for you, use noise cancelling headphones or earplugs, or move to a quiet space in your office.

3) Reward Your Wins

No matter how small the win might be, you need to reward yourself so that your hard work always pays off. Did you accomplish that one quick task? Take yourself out for a coffee! Rewarding yourself will keep you positive and motivated. The days and years of business are filled with large and small tasks; all of which need to be accomplished little by little. You can keep yourself motivated throughout larger tasks by breaking them down and rewarding yourself as you accomplish smaller steps.

4) Get Moving

Making time to get moving each morning will help energize your body and your mind. This can be as simple as a 5 minute routine before you get dressed, a walk outside during your lunch break, or a tough workout. Making time to get moving helps to clear your head, which will leave you feeling fresh and motivated.

5) Watch Boot Strap

One of the best ways to set yourself up for success in 2017 will be to join me in the new Boot Strap series. This is where I will be sharing my secrets to replicating success, the business practices that have helped me scale multiple businesses, and much more.


There are many more ways to set yourself up for a productive day. Share some of your favourite tricks in a comment below, and let’s kick off the New Year with productive minds ready to take massive action.


You Can’t Buy Time, But Wish Group Can Gift It

By | Wish Group, Entrepreneurial | One Comment

You Can't Buy Time, But Wish Group Can Gift It

The holiday season is right around the corner. Many of us are busy evaluating how our businesses performed over the past year and making plans for building success in the New Year.

At Wish Group, we try to stay focused on the people in our organization and in our community during this busy time. We know that the best part of the holiday season is spending time with the ones you love and creating memories that last a lifetime. We like to think of our company as a family, and we hold two events each year that are meant to bring us closer as a team and build our trust and skills.

This year’s Holiday Party was as fun as ever!

The Holiday Party begins with breakfast and coffee, followed by a catered lunch and time spent catching up with each other, and we finish our festivities with a game of Rude Santa. This party is all about good people, good food, good fun, and creating great memories.

Throughout the years, Wish Group has worked to be a socially responsible member of our community. Three years ago, we learned that some of our clients and employees had loved ones who could not make it home for the holidays, due to distance, cost or health issues. Something we value closely is spending time with the ones we love over the holidays and creating memories that last a lifetime. This value is what started the Holiday Wish contest.

Our holiday wish is that everyone is able to get home to be with family, and each year we send out a form to all of our clients to nominate someone who needs a little bit of help to get home for the holidays. In our first year, we helped members of a family fly home to be with their loved ones, and last year we flew someone home to be with their family. Time is something that money can’t buy, but with some help from Wish Group, we were able to give the gift of time spent with family over the holidays.

We are so happy to say that we are helping another family this year, and we will share that story with you once we get them home.

Enjoy the time that you will have with your loved ones over the holidays, and let’s spread happiness!


Success Can Be Replicated

By | Wish Group, Entrepreneurial | 2 Comments

Success Can Be Replicated

If you’ve been reading my blog posts, you probably know a little bit about who I am. I’m going to fill you in with more information and unveil a project that my team at Wish Group and The Streaming Network has been working on.

As an established entrepreneur in Toronto, I am proud to say that I have launched and co-founded multiple successful businesses over the past 15 years. A brief summary of Wish Group can be seen here: http://wishgroup.ca/about/history-and-awards/. Through this summary, you can see that success can be replicated! I have had many mentors over the past 15 years, and they had a strong positive impact on my knowledge, growth and success. I want to multiply my ability to mentor others and spread the seeds of success.

Over the past 15 years I have been asked many of the same questions from aspiring entrepreneurs. Each time I answer these questions, it may provide the knowledge or the spark that sets someone else’s business journey on fire. I want to share my passion and my success with as many people as possible, so my team has helped me create a video series called Boot Strap. These videos provide insights for the self-funded entrepreneur, including ideas of how to get started, best practices for business, strategies that have or haven’t worked for my businesses, how I’ve scaled my business without the benefit of venture capital or bank financing, and so much more.

Including other people on my journey through success has been something that keeps me inspired. No one achieves success completely alone, and you cannot celebrate success alone either.

Join me on a journey towards your own success; sign up to gain VIP access to the Boot Strap series! Boot Strap is scheduled to launch Wednesday, January 11th, but you can get the videos before anyone else. As a VIP member you’ll get the first video directly to your inbox January 4th, and after that, you’ll receive each video a full week before it’s launched.

Not only are the videos delivered to your email for convenience, you get an edge over the competition!

5 Steps to Build Your Ambition

By | Wish Group, Entrepreneurial | 2 Comments

5 Steps to Build Your Ambition

Do you have ambition? If you’re not sure, then tell me what your strongest desire is and how you’re working to achieve it.

One of my strongest desires, like so many others, is to be successful. The question is, do I want to be successful in my company, in my entire industry, or in the world? Well, being successful in the world requires being successful in my entire industry, and that requires being successful in my company. So ultimately, we need to dream big but start small.

Ambition means you have a strong desire to achieve something that requires hard work and determination. Many of us have desires, but we lack the ambition to seek out or create new opportunities, to face adversity without hesitation, and to learn from every possible mistake. If you’re lacking ambition to achieve your desires, take heart in knowing that you can build your ambition!

To me, ambition is like a muscle. The harder I work towards something the harder I want to keep working. Here are my 5 steps to build your ambition:

1) Evaluate your desires

We can often be multi-passionate, which leads us to make little or no improvement in multiple areas. Step 1 is to get clear on your strongest desire so that you can focus more of your attention and energy on that one area. Be as specific as you can! For Wish Group, my strongest desire is to be a success in my company and be certified as a “great place to work.” This desire highlights certain goals that I need to achieve, such as building on company culture, continuing to communicate directly with all employees, planning new and creative ways to connect the company, and much more.

Building on my ambition to be a success in my company, will lead to bigger success since I am laying strong foundations. Without the clarity of the desire I am most passionate about, I would be working on too many projects and stretching myself thin, which wouldn’t lead to much success in any area.

2) Seek out experts

You don’t need to do everything on your own to consider yourself successful. Seek out support from family and friends, and seek out advice from other experts. Talking with other experts, even in different fields from your own, will motivate you, give you actionable ideas, and keep you focused.

3) Create a plan

Now that you’ve narrowed down your desires and met with others who have built success, you need to write out a plan to get you from where you are right now, to the end goal of achieving your strongest desire. The easiest way to do this is usually a work-back plan where you write down everything that would need to be in place to consider your goal achieved. Once you have that list, you have all of your sub-goals written out. Determine which sub-goals need to be achieve first, and you’re already on your way!

4) Evaluate periodically

Some desires can be achieved quickly, while others take years to complete. Ambition can fade, which is why we need to work to build it. To measure your progress towards sub-goals and your end goal, create a schedule to evaluate yourself. You need to measure your progress in the same way each time, and ideally at intervals that allow you to make progress. If you measure your progress every day, you probably won’t see much movement towards your goal and that can be discouraging. Measuring your progress every week or month is ideal for most goals. If you wait to measure quarterly, you may lose track of tasks that are moving the needle and this could stall your progress.

5) Reward milestones

Once your evaluation plan is ready to go, you will know when you reach certain milestones. Each time you reach a milestone, such as accomplishing a sub-goal, reward yourself and celebrate! The most joy in success comes from your journey towards it, so don’t lose sight of your smaller successes on your way to achieving your strongest desire. Once you achieve it, you’re going to be moving on to your next goal anyway! There is no stopping ambition, there is only letting it dwindle away or building its fire.

So, tell me what your strongest desire is in a comment and how you’re working to achieve it.

Let’s build our ambition so we continue to reach success!


Clarity is Power

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Clarity is Power

So you have a great business and you have a great leader (aka you). Yet 2016 was not the successful year you thought it was going to be. What happened?

You might have the best team in place, and all of the tools available to you to grow a successful business, and yet you’re not sure if you saw much growth. Without clarity, your business moves from one place to another like a rudderless ship. The first thing you need to do is get clear on what your business does, and then have a clear form of measurement established.

To get clear on what your business does, fill in this statement:
“My business ___________ for __________ so they can __________.”

An example would be: “My business provides diversified business solutions for a variety of businesses across different industries so they can work more efficiently and effectively.

Wish Group is a holding company and it has a broad statement; yours for a single business should be much more focused. Each business within Wish Group has a different statement and it’s my job to keep all of these statements clearly defined. Wish Group’s power comes from each business having a clear identity and the ability to leverage each other within the Wish Group network.

Until you get clear on what your business does, you won’t be able to focus on goals that provide the most value to you or your clients. I receive a lot of questions and offers for different project ideas from within my team and other business owners. While a lot of these catch my attention, I cannot move forward on all of them at once. Being clear on what my businesses do and the goals I have for each business allows me to focus on projects that need to be addressed first.

Once you’re clear about what your business does, you need to establish a clear form of measurement. This is an important step because you need to be measuring your goals in the same way each time to get a true reflection of progress. This step will also allow you to identify goals that may be competing with each other. At Wish Group we are continuing to work towards gaining awareness in our niche, however, we also want to grow our blog subscription list. These two goals are competing with each other since we want to give complete access to all of our blogs and other information that provides value to our audience in order to gain awareness, but giving complete access means we don’t hold anything back that would entice someone to subscribe. As we approach 2017, I will need to get clear on all of the goals for Wish Group and the companies within so that we can move forward as a cohesive team.

There are many things that can go wrong in business, but as a leader you don’t want to be one of them! A lack of clarity for your business can derail all of your best efforts because your business goals and objectives need to be clear in your mind, in the minds of your employees and in the minds of your stakeholders. The challenge with clarity is that it takes work to achieve and then it takes more work to get everyone on your team on the same page. Once you’re clear on what your business does, write it into your business plan. Meet with your employees to make sure they understand and are able to support the business goals, and meet with your stakeholders to be transparent with your business objectives.

The New Year is fast approaching. This is often a signal to regroup, assess how your business has grown and review what projects were actually completed. Getting clear on what your business does allows you to set goals that match up with where your business should be heading. If you had goals written down already, you can use those to benchmark your success. If you didn’t have clear goals defined this year, make it a priority to do this before we ring in 2017. Even if you reassess halfway through the next year and change your goals, at least you will have a clear path that you see your business following. You cannot measure how far you’ve come unless you know where you started.

Let’s set clear business goals for 2017 so we can crush them!


3 Keys to a Successful Mindset: Part 3

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3 Keys to a Successful Mindset: Part 3

A good business mindset is one of the keys to success as an entrepreneur. A good mindset can help you reach success, while a bad one can derail all of your best efforts.

To fully cover the 3 keys to a successful mindset, I’ve split this blog post into three parts to be discussed over three weeks:

Part 1) Growth Mindset – Tuesday, November 8th

Part 2) Always On – Tuesday, November 15th

Part 3) Intimate Relationship with Your Subconscious – Today

Please read Part 1: Growth Mindset, Part 2: Always On, and join me in the discussion of this in-depth three part series.

3 Keys to a Successful Mindset: Part 3

Intimate Relationship with Your Subconscious

Your values, thoughts and actions need to be aligned so that you can be the best and truest version of yourself. A disconnect with the way you think and the way you act means your conscious mindset and subconscious mindset are slightly different.

Freud psychoanalysis theory says the mind is bound by compulsion subconsciously and if you’re not paying attention, you can make the same mistakes over and over again. With the right conditioning, you can align your subconscious and conscious mindset.

One example I can give is the act of meditating every morning. While you may know that a lot of successful people take 5-10 minutes every morning to meditate, that doesn’t translate into you meditating each morning. You need to condition yourself and create a habit before it will become a natural part of your routine. Typically it takes at least 21 days to create a habit, so you need to work hard with your conscious mind for almost a month before it will sink into your subconscious mind and become a natural part of your morning. Conditioning yourself to think or act a certain way will align your conscious and subconscious mindsets and improve your overall mindset.

It’s not always the people who start out as the smartest or the most talented that end up being the most successful in life or business. A key to success is having the right mindset that affects your thoughts and actions. Cultivate a growth mindset that thrives on challenges and sees failure as a chance to improve, keep up with changes in technology so that you continue to improve your business and yourself, and condition your subconscious to align it with your conscious mindset.

If you can align your conscious and subconscious mindset so that they are fueling your positive behaviour, you are predicting your future success.

How do you keep your mindset clear and aligned?


3 Keys to a Successful Mindset: Part 2

By | Wish Group, Entrepreneurial | No Comments

3 Keys to a Successful Mindset: Part 2

A good business mindset is one of the keys to success as an entrepreneur. A good mindset can help you reach success, while a bad one can derail all of your best efforts.

To fully cover the 3 keys to a successful mindset, I’ve split this blog post into three parts to be discussed over three weeks:

Part 1) Growth Mindset – Tuesday, November 8th

Part 2) Always On – Today

Part 3) Intimate Relationship with Your Subconscious – Tuesday, November 22nd

Please read Part 1: Growth Mindset and join me in the discussion of this in-depth three part series.

3 Keys to a Successful Mindset: Part 2

Always On

In a world where technology is constantly disrupting and transforming how businesses function, it is imperative that entrepreneurs keep their mind open to incorporating new technologies into their business. I don’t mean that you should try every app under the sun, but you should look into technology that can help you do a task better or faster. Look into technology that improves communication with your team, makes delegating tasks easier, improves production, etc.

An example where a successful company disregarded changes that were disrupting and transforming their market, is Nokia. During the press conference to announce NOKIA being acquired by Microsoft, Nokia’s CEO said, “We didn’t do anything wrong, but somehow, we lost.” While they didn’t do anything wrong, they weren’t evolving with changes in the business world and their competition was constantly innovating to stay current. Nokia remained stagnant with business as usual, they were switched off, and didn’t see the changes evolving around them.

The advantage you had yesterday will be replaced by the trends of tomorrow. Don’t make yourself crazy trying every new technology that is developed, but keep tabs on how your competition is evolving, attend industry conferences to learn new trends, speak with your mentors about the value of certain new technologies, and never stop improving yourself and your business.

Disclaimer: The title of this post might be “Always On,” but that does not mean “never sleep.” Get the amount of sleep you need to be your best self. We are all different, some people can function on four hours of sleep, while others need eight to nine hours to feel fully refreshed. Either way, make sure you are not skipping out on sleep too often. Even in a world that is always on, your brain requires you to be asleep to rest and regenerate.

Leave a comment about today’s post and join in again next week when we talk about Part 3: Relationship with Your Subconscious.