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Achieving Wealth

Find time Today and for the Future

By Entrepreneurial, Achieving Wealth, Business Insights, Business Growth, Business Health No Comments

As you’re reading this I hope this finds you well. How was your Canada Day? I hope it was relaxing. This day means a lot of things to many different people but for me besides getting a chance to kick back and celebrate the birthday of one of the greatest countries on earth, I like to remind myself how wonderful it is to be in a country where anyone with a dream and a product or service that people need and can afford can compete in the free enterprise system.

This week I want to address an issue I’ve heard leading up to this holiday which is the question of time. I’ve heard this so many times: “but I don’t have time for that”. While it’s true that time is limited, time is our most precious and limited resource, when I start talking to people about why they don’t have enough time, the picture becomes a little clearer as to how they could take their power back and really clean their calendar. I’m going to share with you some of my real time-saving strategies, because ultimately if it’s not on your calendar and if it’s not a routine or a ritual in your life, it will not come into fruition. Whatever you want to create, whether it’s an incredible healthy body or a successful business or whatever it might be – whatever you want to create requires time to be scheduled in your calendar and requires you to actually show up!

If your calendar is full of all kinds of other stuff from other people you’re never going to find time for you, and unfortunately you’re just going to slide into a mediocre boring life. You will become so resentful that you either just resign and say that’s just the way life is, or you get fired up and you hit a bottom and you say I’m never going to let this happen again. Maybe you’re at that place where you’re feeling frustrated that you want to do that creative project or work on your exercise and diet but just don’t have the time. If your ambition is to become successful, time shrinks the more successful you become. I found I had more time when just getting started than I do now with all these pressures and different deadlines. The key is to get your time and calendar right, and here’s how you got to do it. It’s very simple:

Learn to say NO: That’s the word you want to learn. No is how you detox your calendar, because if you look at your calendar and all the time that you’re spending with other people or on projects that you don’t want to be on, you would probably be shocked. Or if you’re honest, how much time are you spending on Netflix, HBO, twitter, Instagram, Facebook, doing things where you just let time pass by? People ask me all the time, how do you manage all those companies and still find time to travel, golf, give back to students and young entrepreneurs? It’s because I’ve become really good at saying the word no to distractions. When you have a hard time saying no, there’s usually two emotional issues. The first one is being okay with letting people down from time to time. You can do this without being out of integrity by being in communication with that person and re-negotiating the timing of when you can be present with them. The other emotional issue is when you create time to work on your projects, usually you’ve been spending so much time focusing on other people that there’s usually unfelt negative emotions inside you that you’ve been running from such as fear, guilt, or anger. We got to work on those emotions, because ultimately if you want to work on yourself and really take your business to the next level, exercise and take your body to the next level, or take your relationship to the next level, you’re going to have to work on yourself.
When you clear your calendar, all those emotions are going to well up, mainly the emotion of fear. Fear of whether it’s going to work out or fear if whether you’re good enough. Then we get to the real issue, which is not time, but rather the negative emotions and fear. How well you manage unfelt negative emotions and fear will determine the quality of your life. If you want to detox your calendar, believe in yourself and develop a daily ritual or a behavior every single day that leans you in the direction of getting all of your goals met.

For me, I need to read and do yoga or work on my body every single day. I always struggled with the time to do both with all the pre bedtime routines so I found that I can perform some stretches while reading every night before I go to sleep. It gives me time to distress and tune out all the distractions before bed so I can have a sound sleep and be recharged for what always seems to be a powerful day. You want to set yourself up so that you can actually do the behaviors and the rituals that make you the most fulfilled.

With that said, that would be my advice for you this week. Really take your calendar back to get the business results you want, the body you want, the relationship you want and ultimately the life you want.

Yours,

Frank.

What Does Professionalism Mean To You?

By Entrepreneurial, Achieving Wealth, Business Health, Foundations of Success, Planning for the future No Comments

logo-subheadingThis past weekend was the annual Wish Group Kickoff event, where we meet up with all of our employees to discuss what we accomplished in 2014, where we met our goals and, more importantly, where we didn’t meet our goals. I truly believe that in order to move forward, you need to take an honest look at your shortcomings and use those to get a better understanding of where you need to improve.

We always tie in a theme with these events to drive home our focus to the team. This year our theme was professionalism, and what that means to us. To communicate this better, we compared the professionalism of pro athletes and the incredible lengths they go through to achieve success. These were the most important comparisons that we made:

Visualize It – One of the biggest differences that you’ll notice when pro athletes get interviewed is that they mention that they have been dreaming of playing at the pro level since they were a kid. They would visualize hoisting the Stanley Cup over their head, along with the feeling of immense pride that comes with it. Visualisation is a powerful thing, especially when setting personal or professional goals. If you can picture your company doubling their sales or experiencing immense growth in a year, then that image will be a powerful motivator to continue pushing forward.

Cool Down Time – Once a big game is over and done with, athletes generally take some downtime to cool off both physically and mentally. This is a time for them to figure out what worked during a game and what needs improvement. Cooling down is critical for any profession, as it gives you a chance to take re-evaluate. Let’s say you had a really good client pitch – why did it go so well? Is there a chance that you can replicate it? On the flipside, if something didn’t go well in a meeting with a potential client, why didn’t it go well? Always try to analyze things when you have time to do so, as you’ll be able to look at things free from all the pressure that you were facing at the time.

Have A Coach – Natural talent is certainly beneficial, but that will only get you so far. All of the best athletes have enthusiastic mentors behind them, pushing them to their physical brink and helping them improve their techniques along the way. Without these coaches behind them, it’s debatable to see how far these athletes would have gone on their own. I’ve discussed the importance of mentorship in the past, and how having someone who can offer you advice is a crucial asset. A seasoned professional can offer you many insights to help guide towards better running your business, as well as avoiding any pitfalls that they’re encountered in their career.

This kickoff event is important for the Wish Group, and a tradition we’ve had for 11 years now. If you haven’t yet, I highly recommend gathering together with your team to discuss the direction that you want to go in 2015.

Find Out What’s Important in 2015

By Comments & Opinion, Entrepreneurial, Achieving Wealth, Business Growth, Business Health, Planning for the future, Leadership No Comments

1325784419new-years-resolutionLet’s be serious – there is no doubt going to be an overabundance in blog posts detailing the importance of setting resolutions for the new year. Be it lose weight, get a promotion, go traveling or anything in between, resolutions are something that most of us set at this time of year.

If you’ve been keeping up with my blog, you’ll know that last year I had mentioned that New Year’s resolutions are something that I’m not a big fan of. Personally, I find that this time of year has people motivated to make this year all their own, but then usually give up by February (gyms are the perfect example of this). I believe that you shouldn’t have to wait for a new year to motivate you to get what you want. You should always be striving to be the best person that you can be, and taking the proper steps in order to reach that goal.

I think it’s much better to use this time of year to set some guidelines for the bigger picture. I feel that the whole point of resolutions is to start thinking about areas of your life that you want to improve. Once you’ve figured out what exactly needs changing, it’s dramatically easier to make a list of objectives that you need to accomplish to reach your final destination. The main difference between setting a goal and a resolution is essentially the thought that you put into them.

This of course doesn’t mean that I’m completely against New Year’s resolutions though. I’ve known many people who don’t even state a resolution unless they’re completely adamant about accomplishing it. The difference between these people and those who I’ve known to not accomplish them is the fact that they turn these into long-term goals – much like I stated above.

And while the goals I’ve discussed are all personal, there’s no reason that they can’t be adapted for growing your business. Be it with a specific sales target, company revenue or anything else, don’t simply make a bold statement to your employees without backing it up. Rather, make them into a long term goal, and discuss with your team what it will take to reach these goals.

No matter how you do it, make sure that you do everything you can to grow personally, and professionally in 2015.

Adapt When Your Plans Fall Through

By Comments & Opinion, Achieving Wealth, Business Growth, Foundations of Success, Planning for the future, Personal Accountability No Comments

If you went to the mall this past weekend (or anytime this month really) then you’ve been elbow to elbow trying to get some last minute shopping done. This could have all been easily avoided of course if you had just made a plan beforehand and then tackled it strategically.

The interesting part is that not everyone leaves all of their shopping to the last minute on purpose. I know many people who make detailed shopping plans that list everything from who the gift is for, to where they’ll buy the gift and even the exact price. With such a detailed plan, you would assume that getting everything done would be simple since all you have to do is tackle each piece one at a time. Things don’t always go as planned though, and even the most detailed plan can fall apart due to unforeseen circumstances…. See what I’m getting at?

Most entrepreneurs easily recognize this scenario, as a detailed business plan or planned acquisition can fall apart, leaving you scrambling to find alternatives if you’re ill prepared. Cases like this is where you need to be adaptable enough to find other solutions, instead of staying stuck on what could have been. But how?

Always Have A Contingency Plan – No matter how bullet proof a plan may appear to be, you always always need to have an ace up your sleeve. There have been many instances where an organization has been brought to their knees because they had all their hopes on a major acquisition or something similar, only to have it fall through. In essence, since these organizations thought that this one particular action item in a plan would pan out and essentially set them up for success, enough to the point where they don’t even attempt to get new business. Once things fall through, there’s a period of time where everything slows down because you need to build up momentum again and get over the failure – which not everyone does. This is where the contingency plan is useful, because you’ve already detailed what you need to do in the worst case scenario. All that’s left afterwards is to follow that plan.

Don’t “Fall In Love” And Rush In – An old Elvis song says “Only fools rush in”, and I think this ties in nicely with the previous point because the reason a lot of companies don’t have a back-up plan is because they’re completely in love with the potential ROI one of their created plans has to offer, and blindly chase it without considering the downsides. I’m not saying that being determined on a certain item is a bad thing, but I am saying that you need to be realistic about certain things. Get your team together and objectively assess whether or not this plan can come to fruition, and if you’ll have to change details that you might have been “in love” with.

At the end of the day, you can’t depend on anything realistically working out for you. Even those who work their tails off can have things blow up on them. It’s in these moments though that true leadership shines, as how you navigate these stormy seas can sometimes determine your organization’s success.

Build A Relationship With Your Prospects

By Achieving Wealth, Sales Advice, Business Growth, Business Health, Foundations of Success No Comments

build-relationshipWhen you’re selling to potential customers, I sincerely hope you’re not taking a “one night stand” approach with them, for lack of a better term. As always, this was a point I touched on in my last blog post that I really want to elaborate on. No one wants to be sold to, which shouldn’t be a surprise to people anymore. The question then, is how do you sell to people without selling to them? The answer is to build a potentially long lasting relationship with them.

There are many benefits to establishing a relationship with your prospects, but the most obvious advantage is the fact that they’ll trust you, and people are more accepting of products and services being offered to them from people that they trust. Here are some insights to help you keep a personal touch with potential customers.

Don’t Treat Them Like a Target – Stop the sales pitch and start a conversation. In order to build a sincere and serious relationship, you need to have real conversations with people. That means that your sales pitch can’t sound ANYTHING like a sales pitch. Even if you’re just having a conversation, the instant that anyone thinks you’re trying to sell them something it’s over. Talk with them, find out their problems and treat them like real people.

Take Genuine Interest In Them – Taking the last point a little further, don’t feign interest in something a prospect brings up just to impress them. A critical part of building a relationship with people is that you have to be yourself. I know it’s cliché, but you shouldn’t have to put on a “sales persona” every time you talk with a potential customer – in fact, that’s probably the WORST thing you can do. Even though you may think that you might be doing a good job feigning interest, I guarantee that the person you’re speaking with knows and are just politely playing along. Only take an interest in topics that are of actual interest to you, and you’ll get a much better response.

Take Notes And Follow Up – When you’re talking with potential customers, a habit you should already be into is taking notes while you’re chatting. But try and take some notes on comments they make that might be interesting later, like if they mention they’ll be away on vacation or mention they’ll be out of the office to see their child in a play. When you follow up with them and bring up these little anecdotes, you’ll definitely stand out.

What kind of techniques do you use to build a genuine relationship with potential customers? I look forward to your feedback in the comments.

Ask For The Close To Get The Close

By Comments & Opinion, Entrepreneurial, Achieving Wealth, Self Education, Business Insights, Sales Advice, Foundations of Success No Comments

Let’s face it, closing the sale is the end game for every sales person. And while we’re at it, let’s face another truth – it’s also the most difficult part of selling. But that doesn’t have to be the cace. A lot of the time, difficulty in closing a sale is only perceived to be much more difficult than it truly is. While every case is different, here are three things to keep in mind that’ll help you close that pesky sale.

Focus on the Customer Problem – The best sales people aren’t out there pounding the pavement just mindlessly pushing their product or service in front of people. The best sales people are the ones that actively listen to their prospects and try to understand their problem first. More importantly, they understand that what you’re trying to sell simply can’t solve their problem. This is truly what will set you apart from the rest! Take the time to actively listen and discuss the problem that they’re having. Prep yourself with some questions to ask to learn about their problems, like “what would you like to focus on improving during the next few months” or even a straight to the point question of “what’s the biggest problem your department is currently dealing with?” You’ll lose hard earned rapport if you just present a solution without listening to the problem. If they feel as though you genuinely want to solve their problem, I guarantee that they’ll be more likely to want your product.

Develop a Relationship – People don’t like being sold to, so don’t treat a prospect like just another target. If you’re thoroughly trying to solve a potential customer’s problem though, this shouldn’t be too difficult. It’s extremely rare that you’ll be able to close any deal from just one meeting or phone call. This means that you’ll need to keep in touch with the prospects who show interest, or who you truly believe that you’ll be able to solve their problems with your product or service. By regularly keeping in contact and paying attention to the conversations that you have, you’ll be able to pick up on some little details about their life that you’ll be able to bring up again in regular conversation. These little gestures will mean a lot when it comes to closing a sale, because I know from experience that people are far more likely to buy something from someone who asks “how was your daughter’s dentist appointment” instead of someone who clearly doesn’t care about you.

Ask For It! – As like with many things in life, it’s extremely rare that you’ll simply be handed something without working or asking for it. There have been many instances where my sales team is lamenting the fact that they were discussing a sale with a potential customer for a long time, but it just didn’t work out. Then I ask if they actually asked for the sale, and they almost always say no. This ties back into an old blog post I had about fear, and it’s almost always fear of rejection that makes people not simply ask them if they want to buy what you’re selling. If you’ve been focusing their problem and have developed a great relationship with them, the results will almost always be positive.

Does this closely follow what you’re currently doing? If not, what steps are you taking to make sure that you close the sale? I’d be very interested to hear your techniques in the comments.

Make The Most Of 24 Hours

By Entrepreneurial, Achieving Wealth, Self Education, Business Insights, Sales Advice, Foundations of Success, Leadership, Personal Accountability No Comments

24-Hours24 hours in a day – to some people it seems like that’s never enough to accomplish anything, but then there are the people who seem like they can get everything done in that time, plus still have time for their family, friends and a million other personal tasks. Your gut reaction might be to be envious of these people, but it’s not as if they’re cheating and getting an extra hour from somewhere. We ALL have 24 hours to make the most out of, which means that it really just comes down to time management.

Managing your time really is an art. It takes a lot of practice and experience to know how to best use your time, especially when you’re a sales person. Selling isn’t as simple as calling random names in a phonebook (which admittedly is a dated phrase), sending random emails and then patiently awaiting the results. You’ll need to be tactical of how you organize your time to ensure that you’re getting the best results while taking advantage of the time you have. I’ll provide you with a few insights from years of selling:

Write EVERYTHING Down – The key to any form of time management is to keep track of your day. Eventually you’ll be able to adjust and plan ahead, but to first start things out you should just write down everything that you’re currently doing in a typical day. This way you’ll get a solid understanding of how you currently spend your time. You’ll also get a very stark view of how much time you’re not using effectively, which might be difficult to accept. Everyone likes to believe they’re productivity machines, but we all fall victim to distraction.

(Try To) Limit Distractions, Or Schedule Them In – Once you get an understanding of how you’re using your time and see how you’re distracting yourself, the next step is to try and limit your distractions. I put an emphasis on “try” because I know that it’s not as simple as just cutting yourself off from the internet or turning your phone off. At the end of the day, we’re all human and can’t keep working hours on end without some form of distraction. What you can, and should, start doing is penciling time to be distracted. That way, you’ll make the most out of the bit of time that you have. Keep in mind though, that there will be many times when you can’t predict things coming up, and you’ll need to just act on instinct.

Know When You’re Good – Not everyone is an early bird, and not everyone is a night owl. Every person is efficient at different times of the day. For example, those who prefer working early mornings will tackle their most important tasks first thing, while those who are more functional in the afternoon will focus their mornings on less vital tasks and preparing for the tasks ahead. There’s no right or wrong when it comes to this. Figure out what works best for you and try to work around it. If you can prove results to your manager, you can even try changing your working schedule to accommodate this!

Like I mentioned, each step might vary slightly based on the results that you find, but once you find out what works for you, stick with it and you’ll find yourself using time a lot more efficiently – both in your work life and personal life.

The Definition of Success Changes With You

By Comments & Opinion, Success & Inspiration, Entrepreneurial, Achieving Wealth, Business Insights, Foundations of Success No Comments

entrepreneur-successIn my blog post last week I talked about how failure makes you a stronger person, but this week I want to focus on success. Success can mean a number of different things depending on the individual, and your definition of success also changes as you continue your career.

For example, it was announced last week that my company, The Wish Group, made it on the PROFIT 500 list of Canada’s Fastest Growing companies – number 364 respectively. Of course I’m extremely proud of my team for getting us this far, especially since this is the third year in a row that we’ve received this award.

This is considered a success, but this wasn’t the end game for me. My end game is becoming one of Canada’s premier providers of business solutions – a goal that’s radically changed since I first started my own business. Back then, I was simply focused on becoming a world-class leader of teleconferencing solutions. Thanks to multiple meetings with different entrepreneurs and spurring ideas back and forth with different people, my goals have now changed.

From chatting with these various entrepreneurs throughout my career and watching my own goals change, I’ve found that people define success in two different areas:

Money Made – This one is the most common definition, for better or worse. I’d say that the majority of people and not just entrepreneurs define their success by how much money they make. While money is important, becoming wealthy shouldn’t be your only goal. The most successful entrepreneurs I’ve met are the ones that see the wealth they’ve accumulated as a means to further their business, be it by funding new ideas or improving their current ones.

Difference in People’s Lives – This point is a big one for me. I personally want to help as many people as I can find their true calling in life, be it an entrepreneurial endeavour or otherwise. This means that I create as many jobs as I can, and mentor people to watch them grow and become successful on their own. While this may not always work with everyone who walks through my door, I at least hope that I touch their life far beyond just a paycheck.

How you define success isn’t important, what matters is how you reach that success. Let the accolades and positive feedback that you receive along the way motivate you towards your goal of success, and then push yourself one step further.

Optimize Your Productivity for Future Success

By Success & Inspiration, Achieving Wealth, Self Education, Foundations of Success, Planning for the future, Leadership, Personal Accountability No Comments

To-do lists are a mixed bag for me. On one hand, they’re great for getting organized and prioritizing your daily tasks. On the other hand, if you’re not using them properly (like I’ve seen many entrepreneurs do) you run the risk of derailing your entire day.

Luckily, I’m not the only person who thinks this. I read a great article on Forbes that discusses “Organizing Tomorrow Today”. In his article, Jason Selk discusses the many benefits of planning for the future, something I’ve discussed in my previous posts. I encourage you to read the full article, but here are the two most important points I was able to take from it:

Your To-Do List Is Wrong: Like I mentioned, most people tend to make a massive to-do list full of both important and unimportant items. Simply listing off what’s on your plate is a waste of time. Instead, organize your list in terms that makes sense to you. Selk encourages that you list off your top three tasks of the day, followed by lesser tasks. What I do personally is organize my most important tasks of the day, and then group my lesser tasks into a separate category called “end of the week”. Whatever method you use, the main thing to remember is that you have to start off your day with your most important task, instead of tackling the less important items first. Otherwise, you’ll fall into the trap of constantly completing your simple tasks first, and never getting around to actually finishing what matters.

Take The Time To Plan Ahead: Arguably the most important thing that Selk says in his article is that no matter what, take the time to plan ahead. Don’t leave all of your future planning to the morning of said day. Take ten to fifteen minutes the day before to figure out what needs to be done first, what can wait until throughout the week, and what you can delegate. Selk summarizes this point nicely: “Highly successful people do not get everything done each day, not even close. They have learned to get the most important tasks completed, and then to do their best to get the rest done.

All in all, the most successful entrepreneurs know the importance of prioritizing their tasks, and they also know the best method to complete them. Let me know how you tackle your important tasks and we can discuss it in detail in the comments below.

Follow Your Heart to Turn Passion Into Profit

By Success & Inspiration, Achieving Wealth, Foundations of Success, Planning for the future No Comments

turn-passion-into-profitWhen was the last time that you asked yourself if you love what you do? You might immediately give yourself an enthusiastic “yes”, while at the same time find yourself struggling to go into the office every morning. When you love what you do, others will take note and your passion will inspire and motivate them. You can easily spot businesses that are passionate about their craft. Their care and effort shows up in their work, which excites people to work with them.

It’s no secret that I love what I do. I feel like I was born to own a business and am grateful that I’ve been able to tap into my passion to thrust my entrepreneurial endeavours to the next level. Here are a few tips that I have for entrepreneurs that can help you turn your passion into profit.

Be honest with yourself: As I mentioned, you need to ask yourself if you love what you’re doing and actually take the time to think about your answer. If you realize that you really don’t love your work, you need to figure out what it is that you love and start on your path to get there. Of course this won’t be an easy task, especially if you’re a business owner, but in the end you will get much more satisfaction from finding your passion rather than slowly becoming bitter towards your own business.

Remind yourself about your passion: No matter how much you love what you do, everyone has their off-days. Tight deadlines, lackluster sales quarters, personal struggles… Overwhelming stress can make you doubt what you’re doing and that will slowly drain your love for your work. Remind yourself why you love what you do – hang an inspirational quote or image that resonates with you, talk with your team or simply take some time to reflect so you can reignite your passion.

Ignore the cynics: If you take a brief look online, you will find various articles written by business owners who say that doing what you love is the worst decision you can make when you’re in business. They claim that “career passions are rare” and not realistic. I strongly disagree with this notion, as everyone should be doing what they love. If you’re living your life doing something you have no passion for, you need to at least try to take the steps to go after your dreams.

Don’t forget the fun: At the end of the day, you need to remember to have fun. Entrepreneurs that start a company spurred from their passion find their business fun, but they need to spread that positive energy to their team. A serious, grim and frigid work environment won’t allow your team’s creativity to fully flow, which leads to uninspired work from your company.

Do you still find passion in what you do? When was the last time seriously reflected on this topic? I would love to talk more about this topic with everyone in the comments.